Terms and Conditions

 

  1. Where there is evidence that a problem or condition exists that is not suitable for online support, we will inform you of this and refer you to an appropriate professional service.

  2. Where there is evidence that a problem or condition exists that we are not competent to deal with, we will inform you of this and refer you to an appropriate professional service.

  3. We can only provide online support to people under the age of 18 years with parental or guardian consent and we will need to know your identity.

  4. Before requesting or accepting support from Confidant you must read and accept our Terms and Conditions, Privacy and Security statements as published on this web site.

  5. You agree not to forward communications from us to other people. All communication between us is specifically related to your particular situation and any advice or suggestions may not be appropriate and may be harmful to other persons.

  6. You agree not to misrepresent the severity of your problems.

  7. The first online consultation is free and subsequent consultations must be paid for in advance unless special arrangements have been made.

 

Alan and Madonna