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Where
there is evidence that a problem or condition exists
that is not suitable for online support, we will inform
you of this and refer you to an appropriate professional
service.
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Where
there is evidence that a problem or condition exists
that we are not competent to deal with, we will inform
you of this and refer you to an appropriate professional
service.
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We
can only provide online support to people under the age of 18
years with parental or guardian consent and we will need to
know your identity.
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Before
requesting or accepting support from Confidant you must
read and accept our Terms
and Conditions, Privacy
and Security
statements as published on this web site.
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You
agree not to forward communications from us to other
people. All communication between us is specifically
related to your particular situation and any advice or
suggestions may not be appropriate and may be harmful to
other persons.
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You
agree not to misrepresent the severity of your problems.
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The
first online consultation is free and subsequent
consultations must be paid for in advance unless special
arrangements have been made.